Health Insurance

Care Health Insurance Company Limited

Care Health Insurance Company Limited

Care Health Insurance offers different types of insurance plans for individuals and groups, such as health insurance , top-up plans, personal accident covers, maternity plans, international travel insurance, and critical Illness insurance plans. They also offer group health insurance and group personal accident insurance for companies along with micro-insurance products for people living in rural areas and a variety of wellness services.

The main focus of Care Health Insurance is to prioritise the needs of its customers. They work hard to provide excellent customer service, come up with innovative insurance products, and offer affordable services. They believe in using technology to enhance their operations and ensure that customers have a smooth experience.

In the financial year 2022-23, Care Health Insurance has issued a whopping 23,75,359 policies to its customers. During the same period, they received 7,95,498 claims from policyholders.

Awards & Recognitions

Care Health Insurance has received prestigious awards for its outstanding performance.

  1. The company was honoured at The Economic Times Insurance Summit & Awards 2022 with the titles of 'Smart Insurer of the Year' and 'Sales Champion of the Year’.

  2. The Insurance Alertss Awards in 2021 acknowledged Care Health Insurance with two esteemed awards: 'Best Health Insurance Product' and 'Best Health Insurance Agents.' These awards reflect the company's commitment to delivering top-notch insurance products and its partnership with exceptional agents.

  3. At the FICCI Healthcare Excellence Awards 2019, Care Health Insurance secured the prestigious 'Best Medical/Health Insurance Product Award.' This recognition further showcases the company's dedication to providing superior health insurance products and services.

Claim Settlement Ratio

The Claim Settlement Ratio (CSR) is a vital measure to assess an insurance company’s reliability when it comes to honouring claims. In simple terms, it is a percentage that represents the proportion of claims resolved by an insurer in comparison to the total number of claims received in a financial year. For FY 2021-22, Care Health Insurance Company Limited achieved a claim settlement ratio of 74.4%.

You can gauge an insurance company's ability to fulfil claims by examining its claim settlement ratio. Analyse an insurer's CSR track record over the years to check if they have been consistent in settling claims.

Solvency Ratio

The solvency ratio gives us a glimpse into an insurance company's financial capacity to fulfil claims. It shows their ability to handle financial obligations and ensure that they have sufficient funds to meet your needs.

To ensure the stability of the insurance industry, the IRDAI (Insurance Regulatory and Development Authority of India) has set certain standards. According to such regulations, insurance companies must maintain a minimum solvency ratio of 150% to safeguard and protect your interests.

Care Health Insurance Company Limited has not just met, but exceeded the regulatory requirement. As of 31st March 2023, their solvency ratio stands at an impressive 182%. This means they have ample financial resources to honour claims and maintain stability in the face of unforeseen circumstances.

Network Hospitals

Network hospitals have a tie-up with your insurance company to provide you access to quality medical services without the need to worry about arranging cash upfront. The claim settlement process at a network hospital is designed to be straightforward and user-friendly. Once you visit a network hospital, you won't have to scramble for cash to cover your treatment expenses. Instead, if your insurer agrees to a cashless settlement, they will directly settle your hospital bill and you will only be responsible for any expenses not covered by your policy, such as consumables, administrative fees, registration fees, etc.

Care Health Insurance Company Limited takes pride in its extensive network of 21,100+ hospitals to provide cashless treatments. To view the network hospitals based on your location, visit You can also use this link to verify whether your preferred hospital is listed with the insurer and how many hospitals in your neighbourhood are part of their network.

Customer Service

  • Toll-free
    You can contact Care Health Insurance’s customer support team by calling the toll-free numbers 1800-102-6655 and 1800-102-4488. They can help with any doubts related to your insurance policies, answer your questions, provide information about their services, etc.

  • Email
    If you need to contact Care Health Insurance, you can also send an email to for queries, support, or any other details.

If you have queries, questions, here are alternate contact details to get in touch with Care Health Insurance Company Limited -

Other Important Links



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