Max Life Insurance Company Limited

Max Life Insurance Company Limited

Max Life Insurance Company Limited plans on being the most respected and acclaimed life insurance company in India. With a focus on the financial well-being of customers, they strive to be a trusted partner in securing their future. Through a strong joint venture partnership with Max Financial Services and Axis Bank, they offer a range of life insurance products that provide maximum benefits and customer satisfaction.

Since its founding in 2000, the company has been driven by a clear and impactful mission. Upholding honesty and integrity is at the core of everything they do. Their commitment to their customers is unwavering, always prioritising their needs above all else.

They offer a wide range of solutions designed to meet the long-term savings, protection, and retirement needs of their customers. Their expertise and resources enable them to provide the right solutions for individuals looking to safeguard their loved ones with comprehensive life insurance coverage or build a secure financial future through investment plans.

To deliver its solutions effectively, the company has established a network of high-quality agencies and multi-channel distribution partners. A dedicated team of professionals works tirelessly to ensure that customers receive personalised advice and support throughout their journey with the company.

At its core, Max Life Insurance Company Limited is a business that places a strong emphasis on social relevance and actively supports causes aligned with its values. The company firmly believes in making a positive impact and is dedicated to contributing to meaningful change in society.

In the financial year 2022-23, Max Life Insurance Company Limited issued 5,97,338 policies and received 6,58,920 claims.

Awards & Achievements

Max Life Insurance Company Limited has been recognised with several prestigious accolades and awards -

  • “Legal Department of the Year” awarded by Biz Asia Legal Award 2022 for their strong and ethical legal department.

  • Honoured with the prestigious “Finance Transformation Award” at the 10th Finance Transformation India Summit & Awards 2022 for their progressive finance approach.

  • Awarded with the “Excellence in Claims Service & Best Production Innovation for SFRD” at World BFSI Congress & Awards for their outstanding dedication towards insurance innovation and claims.

  • They were recognised for their achievements in the insurance sector at the E4M Pride of India Brands - North Conference & Awards 2023.

  • They were recognised with the “Silver for Super Customer Week” at the E4M Indian Marketing Awards for their dedication towards their customers.

  • They received a “Special Mention for Internal Communications” at Velocity Awards for their streamlined internal communication channels.

Claim Settlement Ratio

The Claim Settlement Ratio (CSR) is a vital measure of an insurance company's ability to effectively handle and resolve claims.

In the fiscal year 2021-22, Max Life Insurance Co. Ltd achieved an impressive Claim Settlement Ratio of 99.34%. This means that they have successfully settled a vast majority of the claims they received, instilling confidence in their customers that their claims will be promptly and fairly addressed.

Additionally, Max Life Insurance Co. Ltd recorded a Claim Amount Settlement Ratio of 96.71% during the same period. This percentage signifies the proportion of the claim amount that the company has disbursed. With such a high Claim Amount Settlement Ratio, customers can trust that Max Life Insurance Co. Ltd not only settles claims efficiently but also provides substantial financial support when it comes to fulfilling the claim amount.

By analysing an insurance company's claim settlement ratio, you can determine how quickly and effectively they handle claims. It's also important to evaluate their CSR over the past few years to ensure they consistently perform well. A company with a strong track record of maintaining a high CSR is considered more trustworthy and reliable.

Solvency Ratio

The solvency ratio is of utmost importance when evaluating the financial robustness and stability of an insurance company. As per the guidelines laid down by the Insurance Regulatory and Development Authority of India (IRDAI), insurance companies are mandated to maintain a minimum solvency ratio of 150%. This ensures that they possess sufficient financial resources to fulfil their obligations and uphold their commitments.

As of 31 March 2023, Max Life Insurance Company Limited proudly maintains an impressive solvency ratio of 190%. This remarkable figure reflects the company's exceptional financial standing, well surpassing the minimum requirement. Rest assured, Max Life Insurance is fully equipped to effortlessly meet all claim payments and fulfil its other obligations with utmost ease.

Important Links

Customer Service

  • Toll-free
    If you need assistance with your insurance policies or have any questions, Max Life’s customer support team is just a phone call away. Simply dial their toll-free number 1860-120-5577 and they will assist you with all your queries..

  • E-mail
    You can reach out to Max Life Insurance Co. Ltd by sending an email to for any queries, concerns, etc.

For inquiries, issues, etc. Max Life Insurance Co. Ltd provides alternative contact options to connect with them as well -

Other Important Links