Kotak Mahindra Life Insurance Company Limited

Kotak Mahindra Life Insurance Company Limited is one of India's most rapidly advancing insurance providers. The company was established in 2001. Its commitment lies in offering a diverse array of financial products, including term plans, ULIPs, savings plans, retirement plans, etc.

At Kotak Mahindra Life Insurance Company Limited, the vision is crystal clear – to become India's leading life insurance company, setting new standards of excellence and trust in the industry. Its journey towards this vision has been strengthened by the partnership between Kotak Mahindra Bank and Old Mutual Public Limited Company.

In the financial year 2022-23, Kotak Mahindra Life Insurance Company Limited showcased a remarkable performance by issuing an impressive 3,46,759 policies and received 3,13,884 claims.

Claim Settlement Ratio

The Claim Settlement Ratio (CSR) is a measure to assess how well an insurance company handles claim settlements. In the fiscal year 2021-22, Kotak Mahindra Life Insurance Company Limited achieved an impressive CSR of 98.82%. This means that they successfully resolved a large majority of the claims they received. Additionally, their Claim Amount Settlement Ratio was 95.53% during the same period, indicating the proportion of the claim amount they received that they have paid out.

By examining an insurance company's CSR, you can assess its efficiency in promptly fulfilling claims. An insurer with a high CSR is regarded as more reliable and trustworthy in terms of settling claims. It is also important to analyse their CSR track record over the past few years to ensure consistent performance.

Solvency Ratio

The solvency ratio is a measure of an insurance company's financial strength and stability. It reflects their ability to pay claims. As per the Insurance Regulatory and Development Authority of India (IRDAI) regulations, all insurers are mandated to maintain a minimum solvency ratio of 150%. This ensures that they have enough financial resources to fulfil their commitments.

As of March 31, 2023, Kotak Mahindra Life Insurance Company Limited boasts of an impressive solvency ratio of 283%. This indicates that it is in a robust financial position, exceeding the minimum requirement. It has the financial capability to smoothly process claim payments and meet other responsibilities without any difficulties.

Customer Service

• Toll-free Number
  If you have any questions or need assistance regarding your insurance policies, you can get in touch with Kotak Mahindra Life Insurance Company Limited's customer service via their toll-free number: 1800-209-8800 .

• E-mail
  For any queries, doubts, or concerns, you can reach out to Kotak Mahindra Life Insurance Company Limited by sending an email to clientservicedesk@kotak.com.

Kotak Mahindra Life Insurance Company Limited also offers alternative contact options to help you with your doubts, issues, etc.

• Twitter: https://twitter.com/Kotak_Life
  

• Facebook: https://www.facebook.com/kotaklife/

• WhatsApp: 9321003007

Other Important Links

• You can easily manage your Kotak Mahindra Life Insurance Company Limited account by visiting https://customer.kotaklifeinsurance.com/kliportal/Login.aspx.

• You can keep track of the status of your policy by visiting https://customer.kotaklifeinsurance.com/cp/OPMRegistration.aspx.

• You can stay updated on the progress of your claims by visiting https://customer.kotaklifeinsurance.com/ocm.