Reliance General Insurance Company Limited

Reliance General Insurance Company Limited is one of the top general insurance companies in India. It was founded in 2000 and has secured a significant customer base that includes individuals, corporates, and SMEs. The range of insurance solutions provided by the company includes motor insurance , health insurance , home insurance, travel insurance, marine insurance, and more. It strives to meet the individual needs of customers by offering personalised plans and services.

With a strong commitment to customer satisfaction, Reliance General Insurance Company Limited constantly works to come up with innovative products, including India's first Over-The-Counter health and home insurance policies. Its aim is to provide world-class services and products to its customers, positioning itself as the first choice in both domestic and global markets. Reliance General Insurance Company Limited intends to make insurance accessible and affordable for all, prioritising the interests of its customers. And, it focuses on being at the forefront of product development, ensuring continuous innovation.

During the financial year 2022-23, Reliance General Insurance Company Limited issued over 84,00,711 policies and received over 25,51,398 claims.

Awards & Recognitions

Reliance General Insurance Company Limited has been bestowed with several notable awards and recognitions -

World Leadership Congress And Awards, 2021 honoured Reliance General Insurance Company Limited with the ‘Business Leader Of The Year Award’.
India’s Most Trusted Brand Awards, 2021 rewarded them with the ‘Best Claims Management’ award.
ET Best Brands 2021 presented them with ‘The Best Brand Of The Year’ award in March 2021 and again in December 2021.
4th Insurance Alertss Conclave & Excellence Awards, 2021 bestowed them with ‘Best General Insurance Company For Innovations’ award.
‘The General Insurance Company Of The Year’ for Large (Private Sector) along with Innovation and Emerging Technologies Life/Health/General Insurance - by The Business Leadership Awards of 2021.

Claim Settlement Ratio

The Claim Settlement Ratio is a metric that helps you evaluate the credibility of an insurance company in processing claims. It is a ratio of the total number of claims that have been resolved successfully by the insurance company compared to the total number of claims it received in a particular financial year. Reliance General Insurance Company Limited’s claim settlement ratio for the financial year 2021-22 is 85.5%.

The claim settlement ratio of an insurance company helps you determine its ability to settle the claims effectively. An insurance company with a higher claim settlement ratio means it is trustworthy and reliable. It's also essential to assess an insurer's CSR track record over the past few years to ensure if they have been consistent in settling the claims.

Solvency Ratio

The solvency ratio is an important measure that helps gauge an insurance company's financial strength and stability. It reflects their capacity to fulfil their claim obligations. Insurance Regulatory and Development Authority of India (IRDAI) has mandated every insurance company to maintain a minimum solvency ratio of 150%.

Reliance General Insurance Company Limited’s solvency ratio for the period that ended on 31st March, 2023 is 157%. This implies that they have enough financial resources to meet their financial obligations.

Network Hospitals

A network hospital is a hospital that has a tie-up with an insurance company to provide cashless treatments. This means that if you get treated at a network hospital, you won’t have to make any payments upfront and your bills will be directly settled by either the insurer or the third-party administrator (TPA). You will have to pay only for the expenses that are not covered by your policy, like consumables, administrative fees, registration fees, etc.

Reliance General Insurance Company Limited has a wide network of 9,100+ hospitals. To check the hospitals listed with the insurer based on your location, you can visit https://rgi-locator.appspot.com/?Search_by=hospital&sourcesystem=website&phonenumber=&emailid=#/. Using this link, you can also determine the number of hospitals in your area listed with your insurer as well as whether your preferred hospital is part of their network.

Network Garages

Network garages are authorised by insurance companies to provide vehicle repair services in the event of an accident or damage. These garages have established a partnership with your insurance company, ensuring that you won't have to bear the repair costs yourself. Instead, the insurance company takes care of the expenses, and you only need to pay the deductible and any applicable consumable charges.

Reliance General Insurance Company Limited offers 8,500+ network garages where you can get your vehicle repaired without making any upfront payments. To find the number of garages listed with the insurer based on your location, you can visit https://www.rahejaqbe.com/garage-locator. This link can also help you check the number of network garages available in your neighbourhood.

Customer Service

Contact Number
You can easily reach Reliance General Insurance's customer support team by dialling +91-224890-3009-7723. (which is a paid number) for any queries regarding your insurance policies or their services.
E-mail
You can also send an email rgicl.services@relianceada.com for inquiries, support, or any other information.

If you have doubts, queries, or issues, Reliance General Insurance Company Limited also provides alternate contact options to assist you -

Twitter: https://twitter.com/RelianceGenIn
Facebook: https://www.facebook.com/RelianceGeneralIN/
WhatsApp: 7400422200