Tata AIA Life Insurance Company Limited

Tata AIA Life Insurance Company Limited

Tata AIA Life Insurance Company Limited holds a prominent position as a top insurer within the Indian private sector. The company started its operations in 2001. It offers a wide range of solutions to meet your life, savings, wealth, and retirement needs. Tata AIA Life Insurance Company Limited is a joint venture between AIA Group Limited and Tata Sons Private Limited. This partnership brings together Tata's strong presence in India and AIA's position as the largest independent pan-Asian life insurance group in the world.

Tata AIA Life Insurance Company Limited strives to be your trusted protection provider, dedicated to fulfilling your dreams and inspiring healthier, happier lives. In the financial year from April 2022 to March 2023, it issued an impressive 6,52,877 policies and received 8,59,967 claims.

Awards & Recognition

Tata AIA Life Insurance Company Limited has received many recognitions and awards for its contributions to the insurance industry.

  • At the esteemed 5th Edition of Brand Vision Summit 2019-20, Tata AIA Life Insurance Company Limited was honoured with the prestigious ‘Extraordinaire Award’. This distinguished accolade was presented to its MD & CEO, Mr Rishi Srivastava, acknowledging the pivotal role Tata AIA Life has played in bridging the Life Insurance Protection Gap in India.

  • In December 2022, Tata AIA Life Insurance achieved the coveted “Great Place to Work” certification. This esteemed recognition, bestowed by the renowned Great Place to Work Institute, underscores its dedication to creating one of the best workplaces in the country.

  • In April 2016, it was honoured as the “Best Employer” by Aon Hewitt, the leading global talent, retirement, and health solutions business of Aon Public Limited Company. The prestigious Aon Best Employers Programme commended Tata AIA Life Insurance Company Limited for exemplifying employer excellence on a global scale.

Claim Settlement Ratio

Claim Settlement Ratio (CSR) is a metric used to gauge an insurance company's proficiency in handling claim settlements. In the fiscal year 2021-22, Tata AIA Life Insurance Company Limited achieved an impressive CSR of 98.53%. This means that they successfully resolved a large majority of the claims they received. And, its Claim Amount Settlement Ratio stood at 94.65% during the same period. This ratio indicates the proportion of the claim amount they received that they paid out.

Assessing an insurance company's CSR provides valuable insights into its efficiency in settling claims. An insurer with a high CSR showcases its reliability and trustworthiness in honouring claim settlements. It is also crucial to examine their CSR track record over the past few years to determine if they consistently deliver a strong performance.

Solvency Ratio

Solvency Ratio is a crucial indicator that reveals the financial strength and stability of an insurance company. In India, the Insurance Regulatory and Development Authority (IRDAI) has mandated a minimum solvency ratio of 150% for insurance companies. This ensures that they possess ample resources to fulfil their claim obligations.

As of March 31, 2023, Tata AIA Life Insurance Company Limited boasts of an impressive solvency ratio of 186%. This signifies that it stands on firm financial ground, surpassing the IRDAI's minimum requirement. It has the necessary financial capacity to seamlessly process claim payments and fulfil its other responsibilities.

Customer Service

  • Toll-free Number
    If you have any queries or require assistance with your insurance policies, you can get in touch with Tata AIA Life Insurance Company Limited's customer service team by calling their toll-free number 1860-266-9966.

  • E-mail
    For any concerns, questions, or doubts, you can also contact Tata AIA Life Insurance Company Limited's customer support team by sending an email to customercare@tataaia.com.

Tata AIA Life Insurance Company Limited also offers alternate contact options for customer support -

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