Zuno General Insurance Company Limited

Zuno General Insurance Company Limited is one of the leading insurance companies in India. It was founded in 2016 with the belief that insurance should be hassle-free, approachable and transparent. In a realm filled with technicalities and seriousness, Zuno General Insurance Company Limited aims to provide easy access to insurance solutions so that its customers don’t have to think twice. It is committed to ensuring that every step, from start to finish, is a seamless and effortless experience for its customers - allowing them to navigate the world of insurance with ease and confidence.

In the fiscal year 2021-22, Zuno General Insurance Company Limited issued 3,87,780 policies and received over 1,03,262 claims.

Awards & Recognitions

Zuno General Insurance Company Limited has bagged prestigious awards for its impressive service in the insurance industry -

It was honoured with the ‘Best Technology-led Marketing Campaign for Edelweiss Switch Motor’ award by the Digital Dragon Awards 2022
It received the ‘Best Use of Technology to Enhance Customer Experience Edelweiss Switch, API and BOLT’ award at the Customer Fest Awards 2021.
FinTech India Innovation Awards 2021 lauded Zuno General Insurance Company Limited with the ‘Innovative use of Technology Edelweiss Switch, API and BOLT’ award for its exceptional use of technology in the insurance industry.
It was recognised with the ‘Best Innovation Edelweiss Switch Driver Based Insurance’ award at Finnoviti Awards 2021.
The Customer Fest 2021 awarded Zuno General Insurance Company Limited with the ‘Most Innovative Technology Initiative - Edelweiss Switch Driver Based Insurance’ award.
It was honoured with the ‘Innovation and Emerging Technologies - Edelweiss, Switch, API & Bolt’ award at the Asia Feather Awards 2021

Claim Settlement Ratio

The Claim Settlement Ratio is a vital measure that demonstrates an insurance company's ability to resolve claims effectively. It represents the total number of claims settled by the insurer compared to the total number of claims received by them during a particular financial year. In the financial year 2021-22, Zuno General Insurance Company Limited had an impressive Claim Settlement Ratio of 88.4%.

An insurance company with a high claim settlement ratio is considered to be more trustworthy and reliable in fulfilling its obligations. Also, it is essential to evaluate the insurer’s Claim Settlement Ratio track record over the past few years to check if they have maintained consistency.

Solvency Ratio

The solvency ratio serves as a crucial indicator of an insurance company's financial health and reliability. It provides valuable insights into the insurer's ability to meet their claim obligations - thus demonstrating their overall financial stability.

According to the guidelines stipulated by the Insurance Regulatory and Development Authority of India (IRDAI), insurers must maintain a minimum solvency ratio of 150%. This ensures that insurance companies possess adequate financial resources to meet their obligations.

As of March 31, 2023, Zuno General Insurance Company Limited boasts a solvency ratio of 180%. This reflects their solid financial position, with ample resources well above the mandated minimum, enabling them to meet all their financial obligations.

Network Hospitals

A network hospital has an agreement with your insurer to facilitate cashless treatments. If you seek medical care at a network hospital and your insurer approves the cashless claim, you won’t have to pay the medical bills out of pocket and your insurer or TPA directly will cover the expenses related to your treatment. You are only responsible for paying the expenses that are not covered by your policy, such as consumables, administrative fees, registration fees, and similar costs.

Zuno General Insurance Company Limited takes pride in its extensive network of over 6,000+ hospitals that offer cashless treatments. To access the comprehensive list of network hospitals based on your location, you can visit https://www.hizuno.com/cashless-hospital-network. This tool allows you to check the number of hospitals in your neighbourhood listed with your insurer as well as whether your preferred hospital is included in their network.

Network Garages

Network garages are authorised by insurance companies to offer repair services in the event of an accident or damage to your vehicles. If you get your vehicle repaired at a network garage, you will not have to pay for the expenses. Your insurer will cover the expenses, while you will only be required to pay the deductibles and any applicable consumable charges.

Zuno General Insurance Company Limited has established a vast network of over 3,640+ garages, offering cashless repair services. You can find a detailed list of these network garages based on your location at https://www.hizuno.com/cashless-garage-network. This link can also help you check the number of network garages available in your vicinity.

Customer Service

Toll-Free Helpline
You can contact Zuno General Insurance Company Limited for any inquiries or doubts or assistance regarding your insurance policy on their toll-free number 1800-12000.
Email
You can also reach out to Zuno General Insurance Company Limited by sending an email to support@hizuno.com. They will quickly provide the necessary assistance.

For queries, doubts, etc you can also get in touch with them using alternative contact options -

Twitter: https://twitter.com/hi_zuno
Facebook: https://www.facebook.com/ZunoGeneralInsurance