HDFC Life Insurance Company Limited

HDFC Life, founded in the year 2000, is widely recognised as one of India's premier life insurance companies. It is a joint venture between HDFC Limited, a leading housing finance institution in India, and Standard Life Aberdeen, a global investment company. With a comprehensive suite of offerings, it caters to both individual and group insurance requirements. Its diverse range of solutions includes protection plans, pension plans, savings and investment options, annuity plans, and more.

With an array of innovative products to suit your needs and a customer service team eager to help, HDFC Life provides the security and assurance you need.

In the financial year 2022-23, HDFC Life Insurance Company Limited issued 9,96,573 policies and received 36,40,318 claims.

Awards & Recognition

HDFC Life Insurance Company Limited has been recognised with several prestigious accolades and awards -

HDFC Life’s Swabhimaan initiatives were recognised with the ‘Change Maker’ award by the Ministry of State for Finance and Corporate Affairs - GOI in 2020 - recognising its commitment to continuously work towards enhancing the lives of communities across India.
HDFC Life’s innovation team won the accolade for their ‘FaceSence Project’ in the BFSI category at the ET BFSI Innovation Tribe Summit and Awards 2020 - a testament to the dedication and hard work of the team in delivering cutting-edge solutions for their customers.
HDFC Life’s Business Insights team was awarded the ‘Best Use of Data Analytics in Business Intelligence ‘ at the Customer Festival Awards 2020 - recognising the hard work and dedication of the team towards creating an environment of customer satisfaction and leveraging data analytics to improve customer experience.
HDFC Life Insurance Company Limited’s annual report was ranked 22nd amongst the top 100 reports worldwide and was recognised as the ‘Most Creative’ Annual Report globally at the LACP Vision Awards 2018-19 Annual Report - showcasing its commitment to delivering excellence in its reporting and its dedication to innovation.
The company was awarded ‘Great Place to Work’ by Great Places to Work for the tenth time. And, it was among India’s Top 75 Best Workplaces in BFSI 2020 - reaffirming its commitment to creating a positive workplace environment that is conducive to learning and growth.

Claim Settlement Ratio

The Claim Settlement Ratio (CSR) serves as a crucial indicator of an insurance company's proficiency in managing and resolving claims. In the fiscal year 2021-22, HDFC Life Insurance Company Limited accomplished an outstanding Claim Settlement Ratio of 98.66%. This remarkable figure implies that they have effectively resolved a large proportion of the claims they received. Moreover, it also achieved a Claim Amount Settlement Ratio of 89.38% during the same period. This ratio represents the portion of the claim amount they received that they have paid.

By analysing an insurance company's claim settlement ratio, you can evaluate its efficiency and ability to effectively handle claims. An insurer with a high CSR is considered more trustworthy and reliable. It is also important to review their CSR track record over the past few years to ensure consistent performance.

Solvency Ratio

The solvency ratio is an essential metric to evaluate the financial strength and stability of an insurance company. As per the guidelines set forth by the Insurance Regulatory and Development Authority of India (IRDAI), insurers are required to maintain a minimum solvency ratio of 150%. This ensures that they have adequate financial resources to meet their obligations and uphold their commitments.

As of 31 March 2023, HDFC Life Insurance Company Limited maintains an impressive solvency ratio of 203%. This outstanding figure demonstrates its exceptional financial position, far exceeding the minimum requirement. This means it possesses the necessary financial strength to effortlessly meet claim payments and fulfil its other financial obligations.

Important Links

Customer Service

Toll-free Number
If you need assistance with your insurance policies or have any questions, you can contact HDFC Life’s customer support team by dialling 1860-267-9999(Local charges apply).
E-mail
You can reach out to HDFC Life Insurance Company Limited by sending an email to service@hdfclife.com for any queries, concerns, etc.

For inquiries, issues, etc. HDFC Life Insurance Company Limited provides alternative contact options to connect with them as well -

Twitter: https://twitter.com/HDFClife
Facebook: https://www.facebook.com/HDFClife
WhatsApp: 8291890569