Emergency Dog Helpline Numbers in Delhi: Who to Call for Rescue

It is 11 pm, a dog is dragging a hind leg near a market in Lajpat Nagar, and you are scrolling through five websites that each list a different set of numbers. Half of those lines will ring out, one belongs to a shelter that shuts at five, and the animal is losing time. Emergency dog helpline numbers in Delhi are spread across government departments and a long tail of NGOs, and very few lists tell you which of them answers after dark or sends a vehicle. This guide sorts the numbers by situation so you can pick the right one on the first call. It also covers what to say and what to do until help arrives.

Emergency Dog Helpline Numbers in Delhi at a Glance

Pick the row that matches what you are looking at, because the right call depends more on the situation than on your locality.

Note: Numbers were compiled from government portals and NGO listings in October 2026. NGO lines change often, so save a screenshot of this table and call to confirm hours before travelling with an injured animal. You can also contact the Delhi Society for Prevention of Cruelty to Animals (SPCA) on 011-23972805 (control room) or 011-23965369 (Tis Hazari). The Delhi Government lists the organisation's veterinary facilities for the care of sick, injured and suffering animals. Call first to confirm what assistance is available.

After dark the list shrinks fast, since most NGO rescue desks keep daytime hours. That leaves the government hospital and PETA India’s emergency line as the realistic first calls. If one is busy, try the other straight away instead of waiting.

24x7 Animal Helpline in Delhi: What the Tis Hazari Government Hospital Offers

The government option is the one most people overlook, and it is the easiest to rely on at night.

The Delhi Government's veterinary hospital on Zorawar Singh Marg, near Tis Hazari Courts and St. Stephen's Hospital, has provided round-the-clock veterinary services since July 2018. Doctors and supporting staff work in three shifts, allowing animals and birds to receive emergency care throughout the day and night. Call the hospital to confirm the treatment available and whether any charges apply.

On the numbers, the department’s own contact page lists 011-23890485 for the Tis Hazari office, while the helpline announced at the hospital’s launch was 011-20833238. Listings have drifted over the years, so if one rings out, dial the other before moving on.

What the line will not necessarily do is send a vehicle, and that gap trips up a lot of people. Plan on getting the animal to the gate yourself, with a neighbour’s car, an auto, or a bedsheet carried between two people, and use the call to confirm a doctor is on shift.

Wildlife Rescue in Delhi: When the Injured Animal Is Not a Dog

Not every animal in trouble is a stray dog, and the number changes when it is something else.

For injured monkeys, snakes, birds and other wildlife in Delhi, contact the Forest Department's toll-free Green Helpline on 1800-11-8600. The department lists the helpline as a round-the-clock service for wildlife-related complaints and issued an order concerning its revival in March 2026. Keep a safe distance from the animal and share its exact location with the rescue team.

The portal advises calling when an animal is bleeding, when a baby has been separated from its parent, or when it is stranded somewhere dangerous such as a road. It also asks you to keep your distance, since a frightened wild animal can hurt you as badly as it is already hurt.

How to Rescue an Injured Stray Dog in Delhi, Step by Step

Once you have picked a number, the next ten minutes decide how much the dog has to endure, so work through these in order.

1. Check your own safety first
   Even gentle dogs bite when in pain. Stay out of traffic, approach from the side, speak softly, and keep your hands away from the head.


2. Call before you touch the animal
   Give a landmark and a Google Maps pin, the dog’s size and colour, whether it can stand, any visible bleeding, and whether it snaps when approached. If the injured dog is your own pet, contact your veterinarian and check whether your pet insurance policy covers emergency treatment and accidental injuries.


3. Send a short video if the rescuer asks
   It helps them decide what to send, and a dog that can still walk is triaged very differently from one that cannot.


4. Keep the dog flat and still
   Avoid moving a badly injured dog unless it is in immediate danger. Ask a veterinarian or rescue worker how to handle it safely. If the animal must be moved, avoid pulling its legs or twisting its body, particularly when a back or neck injury is suspected.


5. Do not give human medicine or force food
   Paracetamol and similar painkillers are toxic to dogs, and a dog heading for surgery should not be fed.


6. Stay with the animal
   PETA India’s own guidance is to remain with an injured animal until help is secured.


7. Set a limit on waiting
   If nobody has confirmed a vehicle after a call or two, take the dog to the Tis Hazari hospital or the nearest private vet yourself, ideally with a second person.


8. Follow up the next day
   Ask who took the animal and how it is doing. Follow up with the rescue organisation to find out where the dog has been taken and whether further treatment is needed. If the dog is to be released after recovery, ask the organisation to follow the applicable Animal Birth Control Rules and current court directions.

What to Do If an Animal Rescue Helpline Does Not Respond?

If a rescue helpline is busy or cannot arrange an ambulance, contact another animal welfare organisation or veterinary hospital instead of waiting indefinitely. For urgent cases, try the Delhi Government's 24-hour veterinary hospital at Tis Hazari on 011-23890485 or 011-20833238. Explain the animal's condition and ask whether it can be brought in immediately.

If the dog is seriously injured, seek professional advice before moving it. Keep the exact location, a description of the injury and any available photographs ready to share with the rescue team.

Reporting Dog Cruelty in Delhi: Police, PFA and the Law

Rescue is one problem and cruelty is another, and the second needs a paper trail.

Call 112 for Delhi Police and then contact PFA Delhi, but film first if you can do so safely. Capture the person, the time, the place and any vehicle number, because a complaint with video moves faster than one without. Animal cruelty may attract action under the Prevention of Cruelty to Animals Act, 1960. More serious acts involving the killing, poisoning or maiming of an animal may also fall under Section 325 of the Bharatiya Nyaya Sanhita, 2023. This provision carries a maximum punishment of five years' imprisonment, a fine, or both, where its legal requirements are met. Ask the police to register the complaint in writing and keep a copy, since an oral assurance at the gate is easy to lose.

What Dog Rescue and Emergency Treatment Cost in Delhi

The question people hesitate to ask is who pays, so here is how it usually plays out.

Government hospitals and PETA India’s emergency service are the low-cost routes for a stray, and PETA says its free service covers injured and diseased community animals in Mumbai and Delhi. NGO shelters run on donations and may ask for a contribution. If you take a stray to a private clinic, the bill falls on whoever walks in, and clinics rarely quote a figure before examining the animal.

Note: Policy terms differ by insurer. Read the wording on waiting periods, exclusions and claim limits before relying on any cover.

For your own dog, pet insurance policies in India may cover treatment following accidents such as road injuries or falls, depending on the policy terms. Since emergency veterinary expenses can be unexpected, you can explore pet insurance options through SMC Insurance to understand the available accident coverage, exclusions and claim conditions before choosing a plan.

Wrapping Up,

Delhi does not have one number that handles every animal emergency, and pretending otherwise is how people lose twenty minutes on dead lines. After dark, the government hospital at Tis Hazari and PETA India’s emergency line are the two calls worth making first. Friendicoes, PFA and the Sanjay Gandhi centre are better bets in daylight, and the Green Helpline is for wildlife.

Save the table above, tell the rescuer exactly where you are, and keep the dog flat and still until someone arrives. If no one confirms within a call or two, move the animal yourself instead of hoping the phone will ring back. Film cruelty before you report it. If you share your home with a dog of your own, set up accident cover well before you need it, since the first vet bill is not the time to read the exclusions.

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