What to do if You Your Exide Life Insurance Login Password?
Forgot your password? Don’t worry, as it happens to the best of us. Resetting your Exide Life Insurance login credentials (now managed via HDFC Life) is simple and secure. Just follow these quick steps:
Step 1:
Visit the Login Page
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Head over to the official
Step 2:
Click on ‘Forgot Password’
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Right below the login section, click on the ‘Forgot Password’ link. This will take you to the password recovery page.
Step 3:
Enter Your Details
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Provide your registered mobile number, email ID, or policy number—whichever you used while registering.
Step 4:
Verify with OTP
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You’ll receive a one-time password (OTP) on your registered mobile or email. Enter the OTP to verify your identity.
Step 5:
Set a New Password
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Once verified, you’ll be prompted to create a new password. Choose something secure but memorable.
Step 6:
Login Again
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Return to the login screen and sign in using your new password. You’re back in!
Key Benefits of Using the Exide Life Insurance Login Portal
When it comes to managing your life insurance, convenience can be just as important as coverage. That’s exactly what the Exide Life Insurance login portal (now HDFC Life) strives to deliver. Designed with simplicity and transparency in mind, it gives you total control over your policy, anytime, anywhere.
➔ Easy Policy Renewal
Skip the queues and forget about paper forms. Renewing your policy is now as easy as logging in and making a few clicks. No more racing against deadlines or worrying about lapses. All you have to do is just sign in, make the payment, and your coverage continues smoothly.
➔ Tracking Your Applications in Real Time
If you want to know what is happening with your policy application, the portal keeps you informed every step of the way. You’ll get real-time status updates, so there's no need to guess or spend time waiting on hold for answers.
➔ Instant Customer Support
Need help with something? No need to dial in or wait for a call back. Just log in and access the support tools built right into the portal. Whether it’s a quick query or a sensitive concern, help is just a few clicks away.
➔ Mobile App Convenience
Life moves fast and so, your insurance should keep up. With the Exide Life Insurance (HDFC) mobile app, your policy is always within reach. From renewing premiums to downloading documents, everything you need is just a tap away either at home, in the office, or anywhere.
➔ Explore and Compare Plans Easily
When you are thinking about upgrading or exploring other plans, the portal lets you browse Exide’s policies at your own pace. No pressure, no sales calls - just clear, detailed information to help you choose what fits your goals best.
How to Get in Touch with Exide Life Insurance Customer Care?
Support should never feel like a chore, be it for a quick inquiry, clarification on your policy, or searching for step-by-step help with a claim. Even though Exide Life Insurance merged with HDFC Life, real help is always just a text or phone call away.
Those days of endless loops and endless waiting are over. With Exide, you have access to genuine people who are ready to help you at every turn - no scripts, just solutions.
Customer Service that Actually Serves
Do you need to pay premiums, manage your policy, make updates to your information, or file a claim? Here's how to get in touch:
- Call 022-6844 6530. Available 10 AM to 7 PM IST, Monday through Saturday (local charges apply).
- For NRIs: +91-89166 94100, 10 AM to 9 PM IST, Monday through Saturday (local charges apply)
- Etty: +91-82918 90569 WhatsApp Bot
Simply say "Hello" to begin. Etty allows you to view documents, quickly amend policies, and more - all from your phone.
Exide Life, powered by HDFC Life, ensures that assistance is always there when you need it because reliable assistance is just as important as the coverage itself.
How to Access and Use the Exide Life Insurance Login Portal?
Managing your life insurance should feel like you're in control. That’s exactly what the Exide Life Insurance login portal (now powered by HDFC Life) aims to deliver.
➔ Your Dashboard
Once you log in, you're welcomed by a sleek and intuitive dashboard. From policy details to service options, everything is laid out for quick access and easy navigation.
- Want to update your nominee?
- Check premium payment history?
- Download receipts or update your PAN?
You can do it all with just a few clicks - no branch visits, no hold music, no paperwork. It’s convenience at its best.
➔ How to Manage Your Policies
Exide keeps things practical and time-saving, because insurance management shouldn’t feel like a full-time job. Here’s what you can do within the portal:
- View Essential Details: Access your policy number, sum assured, tenure, and payment schedule in one place.
- Pay Premiums Online: Use your preferred method (credit card, UPI, or net banking) and pay in seconds.
- Download Key Documents: Need your premium receipt or policy bond? Download them instantly.
- Update Personal Info: Change your nominee or contact details.
- Track Claims: Get real-time updates on claims so you always know where things stand.
Everything’s designed to keep you informed and in control, without needing to decipher fine print.
➔ Make Premium Payments in Minutes
Paying your premium is as smooth as ordering coffee online. Here’s how:
- Visit the Exide Life Premium Payment Page.
- Enter your date of birth and either your policy number, registered mobile number, or email ID.
- Click “Pay” to proceed.
- Review your details on the summary page, accept the Terms & Conditions, and continue.
- Choose your payment method either card, UPI, or net banking, and complete the transaction.
- A confirmation screen appears, and you can instantly download your receipt.
It’s quick, secure, and completely paperless - just the way modern insurance should be.
➔ Streamlined Claims Management
Filing a claim used to be stressful. Now, it's seamless. With Exide’s online platform, you can:
- Submit a claim online
- Upload documents digitally
- Track the claim status in real-time
No queues. No chasing. No confusion. Just log in, submit, and stay updated every step of the way.
➔ The Mobile App: Insurance On the Go
If you're someone who likes everything at their fingertips, the Exide Life Insurance mobile app is built for you. Available on Android and iOS, it puts policy management in your pocket.
Here’s what you can do:
- Buy & Manage Plans: Explore, purchase, or monitor policies effortlessly
- Make Payments & Upgrades: Pay premiums or upgrade your plan in a few taps
- Track Fund Performance: Monitor investment returns and policy performance on the go
- Download Documents: Access your policy bond, payment certificates, and more anytime
- Get Help Instantly: Connect with customer support directly through the app—no calling required
With Exide’s digital tools, you’re experiencing insurance that’s smarter, faster, and built entirely around you.
Essential Security Tips
for Using the Portal
The Exide Life Insurance customer portal, backed by HDFC Life, is designed to make managing your policy easy and efficient. But while the platform is user-friendly, protecting your personal data is just as important. By following a few simple precautions, you can enjoy seamless access:
Keep Your OTP Confidential
Never share One-Time Password (OTP) with anyone, not even with someone claiming to be from Exide or HDFC Life. Genuine representatives will never ask for it. If someone does, it’s a red flag!
Use Trusted Devices Only
Always log in from your own device, the one you trust and know is secure. Avoid accessing your account from public computers or borrowed phones, where your login info could be compromised.
Skip the Public Wi-Fi
Free Wi-Fi at public places might be easy, but it's not worth the risk. These networks can be vulnerable to hackers. Wait until you’re on a secure, private connection before accessing your account.
Always Log Out When You’re Done
After checking your policy or making a payment, don’t just close the browser. Log out. Especially on shared or public devices, this small step can help prevent unauthorized access.
Watch Out for Phishing Scams
Got a suspicious email, SMS, or WhatsApp message asking for your login or OTP? Pause and verify. Only enter your credentials on the official Exide or HDFC Life websites. When in doubt, report it and move on.
A little caution goes a long way. With these simple habits, you can enjoy all the convenience of Exide’s digital services without ever compromising on safety.
Exide Life Insurance
Information
Even after merging with HDFC Life, Exide Life Insurance maintains the qualities that made it a trusted name among policyholders. Its dedication to personalised service, realistic insurance options, and customer-first thinking has not changed.
1
A Tradition That Persists
People liked Exide Life because it had simple, easy-to-understand plans that worked in real life. That legacy is still there. Existing policyholders continue to benefit from HDFC Life's terms, benefits, and dependability, but now they also have access to a larger support network and an expanded digital ecosystem.
2
Customer Support That Is Sincere
Exide stands out for its humane approach to client service. Support is available by phone or WhatsApp message for anything from policy renewal to filing a claim to simply answering questions. Just genuine, helpful individuals that are attentive to your issues and provide prompt resolutions.
3
Digital Simplicity with a Customised Touch
Exide Life has made insurance management simpler than ever before with its user-friendly consumer site and mobile app. Without going to a branch, you can download policy documentation, track claims, amend information, and pay premiums. But there's always help available if you'd rather talk to someone.
4
What Makes It Greatest?
- Quick and easy digital resources backed by real people
- Flexible plans suited to your life objectives
- Transparency and prompt claim assistance
- Access to the wide range of services offered by HDFC Life while keeping the individualised attention of Exide
To put it briefly, Exide Life Insurance has retained its unique qualities of trust, simplicity, and service that truly delivers, even if it has partnered with a bigger company.
By the Stats: Fiscal Year 2023–2024 Performance
| Metric |
FY 2023–24 Data |
| Claim Settlement Ratio |
99.09% |
| Claim Complaints (per 10,000 claims) |
42 |
Source: Public Disclosure
To Sum Up,
Exide Life Insurance has transformed the way policyholders interact with insurance. It is turning what was once seen as complex and time-consuming into something intuitive, quick, and stress-free. You can update details, renew your premium, or simply check your policy status, etc. Now operating under the trusted umbrella of HDFC Life, Exide continues to deliver on its promise of seamless service, smart technology, and genuine customer care. Backed by simplified digital tools, it’s more than just insurance; it’s peace of mind you can count on.
FAQ
Go to the official Exide Life website and click on the ‘Login’ option. Choose ‘Customer’. Then enter your credentials, either your password or a one-time password (OTP) sent to your registered mobile or email. Once verified, your dashboard opens with full access.
You can manage all your policies like view details, pay premiums, update your personal info, download documents, check claim status, and even change your nominee. No need for paperwork or physical visits.
Click on ‘Forgot Password’ on the login screen. Enter your user ID, date of birth, and registered contact details. Once you verify using an OTP, you’ll be prompted to create a new password.
Yes, the Exide Life mobile app, available on both Android and iOS, gives you full access to your policy. You can manage, pay, download, and connect with customer service, all from your phone.
Yes, the portal uses advanced encryption and secure payment gateways, so whether you pay via UPI, card, or net banking, your data remains safe and confidential.
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